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My Account Verification

Welcome to TNVIPRewards’s secure documentation upload portal. Please utilize this section to share important documentation to confirm the authenticity of your account. Good news – we will only have to verify your documentation once.


  • Make sure your documentation is clear and legible
  • Make sure your documentation is NOT expired or out of date
  • Make sure your documentation belongs to you


We have been unable to verify your identity through our automated process. In order to proceed with account registration, we are required to verify your identity. Please review the information below and provide one form of identification from list A and one from list B. Please note that you may also need to provide a document from list C if you are unable to provide documents which meet the criteria.

Please ensure that documents are unexpired, original, color and which are clear and legible. If we are unable to view your documents, please be aware that we may request additional information to complete the verification process. Once you have uploaded your documents below please click on submit button to send to our customer service team.


List A: Document to confirm Social Security Number and Identity

Documents must be original, color copies which clearly display 9 digits Social Security Number and Full Name as recorded on registration*

  • Social Security Card (containing signature)
  • W-2 Form
  • 1099 Form

File 1 (max 2MB)

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List B: Document to confirm Address and Identity

Documents must be original, unexpired, color copies which clearly display Full name as recorded on registration and current address*

  • Driver’s License
  • Government Issued Identification
  • Voter’s registration card reflecting address

File 2 (max 2MB)

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List C: Document to confirm Address, or Name if different than documents provided in List A or B

*If Name or address is different than what has been provided on documents please also provide a Document from List C

  • Utility bill (no older than 2 months)
  • Marriage certificate
  • Divorce decree

File 3 (max 2MB)

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Files must be limited to the following acceptable file formats: .doc, .docx, .jpeg, .png, .pdf, .rtf, and .jpg. Your scanned images must be clear and readable. Please do not upload images that are dark, blurry or otherwise unclear. Upload your document images in the fields below. You are not required to use both fields; simply ensure that both sides of your identification document are provided and if address is not included in the government issued document, an official document that includes your address.